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Anetbme
Level 7
‎11-11-2020 04:48 PM

Billed for a Roku cube on 10/13 never received

On 10/13 my bank was charged $107.24 for Roku Cube ! Never have received. Can’t get ahold of anyone to ask ?  I have tried everything, Bad Customer Service

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2 REPLIES 2\
Strega
Level 16
‎11-11-2020 05:01 PM

Re: Billed for a Roku cube on 10/13 never received

Roku cube??

Fire TV Cube perhaps? 

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RokuDanny-R
Roku Employee
Roku Employee
‎11-13-2020 02:45 PM

Re: Billed for a Roku cube on 10/13 never received

@Anetbme 

Thanks for the post.

If you are seeing charges that you do not recognize, we would recommend that you contact your card provider for further assistance.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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