Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Billed for ESPN

I can't believe these people are taking money from my account I saw that I had been billed for ESPN on 11/21 and I contacted them telling them i dont watch sports no one in my house watches sports and I need a refund what kind of business will not give you a refund for services that you don't use this is not right i hate i have to deal with roku ugh!

0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: Billed for ESPN

@jacquelyn 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see if you signed up for an ESPN subscription.

For further assistance with billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos