Accounts, Billing, & Orders

[jacquelyn]

I can't believe these people are taking money from my account I saw that I had been billed for ESPN on 11/21 and I contacted them telling them i dont watch sports no one in my house watches sports and I need a refund what kind of business will not give you a refund for services that you don't use this is not right i hate i have to deal with roku ugh!

[RokuDanny-R]

@jacquelyn 

Thanks for the post.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see if you signed up for an ESPN subscription.

For further assistance with billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny