Accounts, Billing, & Orders

[Skinny_tom]

I'm a subscriber to Motortrend channel. Yeah, I'm a motorhead, so what? Anyway, I was charged recently for the subscription, but I have no access to the channel. It keeps asking for a password, but none that I may have used work. 

So, I'm paying for something that suddenly I can't access. 

How do I regain control of my Motortrend account if I've only ever accessed it through Roku?

[RokuDanny-R · Accepted solution]

@Skinny_tom 

Thanks for the post.

For more information about that channel's account authentication and functionality, you'll want to contact Motortrend support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Motortrend support here: https://help.motortrendondemand.com/hc/en-us

Thanks,
Danny

[Josh88]

I am having the same issue. Roku has not helped. Checking Motor Trend now.