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GTYRUS69
Level 7

BET+

If I already subscribe to BET+ why i does roku wanna charge me $9.99 after they giving me 7 days free

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4 REPLIES 4\
RokuMary-F
Roku Employee
Roku Employee

Re: BET+

Hi @GTYRUS69,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

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makaiguy
Community Streaming Expert

Re: BET+


@GTYRUS69 wrote:

If I already subscribe to BET+ why i does roku wanna charge me $9.99 after they giving me 7 days free


If you already have a BET+ subscription made directly with BET+ on their website, then install the BET Plus app and log into it using your BET+ credentials.  Otherwise, if you try to access through The Roku Channel it won't recognize your BET+ subscription and will want you to subscribe again through Roku.

Likewise, if you subscribed through some other service (Amazon, Hulu, Sling, etc.) you'll need to view BET+ via that service.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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2323
Level 7

Re: BET+

I already have and Bet + account how do I add it

 

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RokuKariza-D
Roku Employee
Roku Employee

Re: BET+

Hello @2323

Thanks for the post.

You can follow the suggestion posted by @makaiguy then visit this link if you need instructions on how to add a channel: How do I add channels to my Roku® streaming device?
You may also refer to this link: BET Plus | Roku Channel Store | Roku

Please keep us posted if you need further assistance or clarification.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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