We appreciate you reaching out to us.
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
If I already subscribe to BET+ why i does roku wanna charge me $9.99 after they giving me 7 days free
If you already have a BET+ subscription made directly with BET+ on their website, then install the BET Plus app and log into it using your BET+ credentials. Otherwise, if you try to access through The Roku Channel it won't recognize your BET+ subscription and will want you to subscribe again through Roku.
Likewise, if you subscribed through some other service (Amazon, Hulu, Sling, etc.) you'll need to view BET+ via that service.
Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
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