Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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mred2nice
Level 7

Any idea what a $6.46 charge is on my account?

Hello:

I am getting billed $6.46 two times a month.  I always thought Roku was free.  Any idea what this charge could be?

Thanks,

Ed

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4 Replies
DBDukes
Level 14

Re: Any idea what a $6.46 charge is on my account?

Purchases through Roku should be available for view at https://my.roku.com/account/purchases

Look there and see if that rings any bells.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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renojim
Level 21

Re: Any idea what a $6.46 charge is on my account?

W352
Level 7

Re: Any idea what a $6.46 charge is on my account?

Why am I being charged $6.00 twice on three different debit cards every month.

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DBDukes
Level 14

Re: Any idea what a $6.46 charge is on my account?


@W352 wrote:

Why am I being charged $6.00 twice on three different debit cards every month.


Did you go through the steps listed above? That's how to see what subscriptions you have through Roku billing.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
0 Kudos