Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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mred2nice
Level 7

Any idea what a $6.46 charge is on my account?

Hello:

I am getting billed $6.46 two times a month.  I always thought Roku was free.  Any idea what this charge could be?

Thanks,

Ed

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4 REPLIES 4\
DBDukes
Community Streaming Expert

Re: Any idea what a $6.46 charge is on my account?

Purchases through Roku should be available for view at https://my.roku.com/account/purchases

Look there and see if that rings any bells.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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renojim
Community Streaming Expert

Re: Any idea what a $6.46 charge is on my account?

Also https://my.roku.com/account/subscriptions

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W352
Level 7

Re: Any idea what a $6.46 charge is on my account?

Why am I being charged $6.00 twice on three different debit cards every month.

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DBDukes
Community Streaming Expert

Re: Any idea what a $6.46 charge is on my account?


@W352 wrote:

Why am I being charged $6.00 twice on three different debit cards every month.


Did you go through the steps listed above? That's how to see what subscriptions you have through Roku billing.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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