Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Anita1
Level 7

Amazon/RUKO

I subscribe Discovery plus through AMAZON. Why am I being charged through Roku just because I watch it on my Roku tv? 

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2 Replies
atc98092
Level 21

Re: Amazon/ROKU

Log into your Roku user account (https://my.roku.com). You can see any subscriptions you have with Roku there. See if it's listed there, and confirm you also have it through Amazon. Then remove one of the subscriptions. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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makaiguy
Level 20

Re: Amazon/RUKO

When you subscribe to a premium service like Discovery Plus through a third party (Roku, Amazon, Google, Hulu, etc.) you typically can only view that premium service through that third party.

If you've added Amazon's Prime Video to your Roku, can you access Discovery Plus through your Roku Prime Video channel app?

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