Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7


I subscribe Discovery plus through AMAZON. Why am I being charged through Roku just because I watch it on my Roku tv? 

0 Kudos
2 Replies
Level 21

Re: Amazon/ROKU

Log into your Roku user account ( You can see any subscriptions you have with Roku there. See if it's listed there, and confirm you also have it through Amazon. Then remove one of the subscriptions. 

Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos
Level 21

Re: Amazon/RUKO

When you subscribe to a premium service like Discovery Plus through a third party (Roku, Amazon, Google, Hulu, etc.) you typically can only view that premium service through that third party.

If you've added Amazon's Prime Video to your Roku, can you access Discovery Plus through your Roku Prime Video channel app?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos