Last week Sunday I realized that I didn't have the red zone channel. I tried to go on the TV and add it through my fubu channel but it said I signed up through roku and had to do it via roku. com. It would not let me do it so I gave them a quick email. They responded telling me they got the email from me and would reply shortly. A week later I have heard nothing. They are terrible! I have a roku tv and thought it would be easier to do things this way. Not!!