Accounts, Billing, & Orders

[loanshark]

I have in the last several months  set up multiple Rokus in  4 houses with no problem. 
I have a smart TV that does not provide all applications i desire. 
I have therefore added a Roku to this TV.  But every time I submit the activation code on my Roku  the screen comes right back to asking me to enter my activation code. I have tried using my iPhone, my iPad, the Spectrum field service technician’s iPhone and my AV person’s iPhone  I have also substituted a second Roku device. 

we have unplugged and reset the Roku as well  

Nothing works. 

I need help. 

[RokuDanny-R]

@loanshark 

Thanks for the inquiry.

We would recommend removing any unused Roku devices from your Roku account and trying to add the device/Roku TV to you Roku account again to see if you can get it to be activated.

Please keep us posted.

Thanks,
Danny