Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Activation link

Brand new Roku, set up fine, got activation link, enter all info including credit card and it freezes on “6 minutes until done.” Can’t get new link, old link expires. Nice of them to tell me I don’t qualify for customer service......impressive

1 REPLY 1\
Level 18

Re: Activation link

This is support.

So the web page freezes?

Dont know which browser your using Firefox can be finicky try Chrome or Chromium.

Persevere......... Which Model Roku? it'll work stick at it.

Good Luck

---A problem clearly stated is a problem half solved---.
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