Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Franinator06
Level 7

Account access denied

Jump to solution

I no longer use my Roku as it is damaged. I cancelled my account with Hulu because it was hacked and tried to cancel my Roku but to no avail. My email and my password are refused. Is there a phone number I can call to resolve this issue?

0 Kudos
1 Solution

Accepted Solutions
renojim
Level 21

Re: Account access denied

Jump to solution

Roku has no useful phone number, so don't bother searching.  At best you'll get a recording saying they aren't answering the phone due to the situation (rolls eyes).  At worst you'll be led to a scammer.

Try jumping through the hoops at:  https://support.roku.com/contactus

When you get to the part where it asks you to log into your Roku account, if your original login doesn't work try using the login you used on this "community".

View solution in original post

0 Kudos
1 Reply
renojim
Level 21

Re: Account access denied

Jump to solution

Roku has no useful phone number, so don't bother searching.  At best you'll get a recording saying they aren't answering the phone due to the situation (rolls eyes).  At worst you'll be led to a scammer.

Try jumping through the hoops at:  https://support.roku.com/contactus

When you get to the part where it asks you to log into your Roku account, if your original login doesn't work try using the login you used on this "community".

View solution in original post

0 Kudos