Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Account Billing

My payment method changed but no payment is posted...where do i find when payment is due and where do i pay for it...


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Community Streaming Expert

Re: Account Billing

What payment?  There's no payment required to use Roku, only for premium services that may or may not be paid through Roku.  You can view your subscriptions paid through Roku at .  If you're paying for some service directly through the provider (e.g., Netflix, Hulu, etc.) then Roku would have no record of your payments.  There's plenty of scams out there so if you paid a fee to set up your Roku or you're paying some kind fee to just use your Roku then that's not coming from Roku.

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