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Level 7

Accidental Subscription signup

Hello,

I signed up for a subscription to a channel because it had been recommended to me but the person never mentioned this to me. Anyway, within seconds of signing up (literally), I cancelled my subscription. Then I got a receipt for the "purchase" from PayPal. I wasn't even aware that I would be automatically billed for this.

I wish to receive a refund, because I will not be using the channel and because of the accident and the quick correction on my part. 

Does anyone know how I may go about doing this?

Thank you.

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2 Replies
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Level 20

Re: Accidental Subscription signup

https://support.roku.com/contactus

All I can say is good luck.

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Level 7

Re: Accidental Subscription signup


Thanks. Definitely not getting my hopes up...
@renojim wrote:

https://support.roku.com/contactus

All I can say is good luck.


 

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