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kayak3614
Level 7

AMC + subscription on smart TV is asking for a pin

I have an Onn smart TV.  The AMC+ app doesn't show up in the list of channels on the channel store and when I try to go to AMC+ via the Roku channel, it's asking for a PIN.  I have set up my Roku account on my computer to NEVER NEEDS A PIN.  Please help me resolve this issue!!

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1 REPLY 1\
RokuMary-F
Roku Employee
Roku Employee

Re: AMC + subscription on smart TV is asking for a pin

Hi @kayak3614,

Welcome to the Roku Community!

I understand that you are trying to install AMC+ in your Roku devices however it is asking you to enter a Roku Pin code, is that correct?

When you go into the account settings of your Roku device through Settings > System > About, are you using the same email that is shown? Once you verify the email directly from your device, please check this link to update or create a new Roku pin code How to create or update the PIN for your Roku account

Please try doing this and see if it helps with what you're experiencing.

Regards,

Mary
 

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