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DNC-2418
Level 7

A&E app charges

I had the a&e app, but not a subscription to the channel and I was getting charged 3.99 a month.. is that just for using the app? I just removed it from me channels, so will the payments stop?
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1 Reply
Roku Employee
Roku Employee

Re: A&E app charges

Hi,

Thanks for letting us know about the issue that you are experiencing.

We recommend taking the following steps to view and manage your current Roku-billed subscriptions:
1) Log into your Roku account on my.roku.com.
2) Click on Manage your Subscriptions.
3) Here you will be able to view all of your current subscriptions.

For more information on how to manage and cancel a subscription through Roku, visit our Support page here: How do I manage or cancel a Roku-billed subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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