Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

7 day trial

I was supposed to get a 7 day trial and it charged my credit card without doing my 7 days

0 Kudos
Community Streaming Expert

Re: 7 day trail

Did you ever have a free trial in the past?  You can only get it once.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Roku Employee
Roku Employee

Re: 7 day trail


Thanks for the inquiry.

In addition to what @renojim mentioned, have you made sure that you are subscribed to the 7 day trial rather than subscribing to the channel?

You can verify your Roku channel subscriptions by logging into your Roku account online at and clicking Manage your Subscriptions.

For more information about how to manage your Roku subscriptions, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Danny R.
Roku Forum Moderator
0 Kudos