Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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balthroprj
Level 7

5.39 was taken out my bank account for what reason

$5.39 was taken out my account can you tell me what the reason why.

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2 Replies
andyross
Level 15

Re: 5.39 was taken out my bank account for what reason

Check your online Roku account to see what subscriptions you have. You may have tried a 'free' trial that has now gone to paid.

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DBDukes
Level 15

Re: 5.39 was taken out my bank account for what reason


@balthroprj wrote:

$5.39 was taken out my account can you tell me what the reason why.


That amount sounds like $4.99 plus 8% sales tax. Which sounds like a subscription of a service. As @andyross said, check your subscriptions on the Website.

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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