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Airflogirl1
Newbie
‎07-06-2022 02:54 PM

why am i being charged $19.97

Does anybody have Roku contact # I'm being charged $19.97 for nothing Help please

 

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2 REPLIES 2
renojim
Community Streaming Expert
‎07-06-2022 10:41 PM

Re: why am i being charged $19.97

You can try https://support.roku.com/contactus , but first you should log into your account at https://my.roku.com and check your purchases and subscriptions.

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Hector-Roku
Retired Moderator
‎07-07-2022 06:49 AM

Re: why am i being charged $19.97

Hi @Airflogirl1. we appreciate you reaching out to us on The Roku Community about the $19.97 charge that you are receiving. As mentioned by @renojim, we always recommend you use our website, https://my.roku.com/, to manage your account. You can check for any active subscriptions and a history of your billing. To make sure that all bases are covered, we'll be reaching out to you through direct message. Please keep an eye out in your inbox for a message from us so we can help you out!

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