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custerbar
Newbie

why am I getting a monthly charge of 111.00?

I get charged $ 101.63 every month from Roku. Why, and how do I talk to someone about this?

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3 REPLIES 3
Joseph-Roku
Retired Moderator

Re: why am I getting a monthly charge of 111.00?

Hey @custerbar, we noticed your post. We know how disconcerting it is to be charged for something you don't recognize. We're here to help you figure out what's going on.

We'll be sending you a PM shortly. Please keep an eye out for us to help further.

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Re: why am I getting a monthly charge of 111.00?

I want to know the same thing. I'm getting a charge of $81.31 and I don't know why. I have not bought anything. This just doesn't make sense to me. 

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Joseph-Roku
Retired Moderator

Re: why am I getting a monthly charge of 111.00?

Hey @YayaDaBossLady, we saw your post. We know that being charged for something you don't recognize is no fun. However, help is on the way!

We're going to send a PM your way. Please, keep an eye on your inbox for us to help further.

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