Account, payments & subscriptions

[Samuellll]

why do channels charges start showing up on my card when i do not want them??

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[RokuKariza-D · Accepted solution]

Hey @Samuellll

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

[Vanndavis32]

If my roku is free why am I being changed i was changed last month $35 for something I didn’t order what do I need to do to have my cash added back to my credit card 

[renojim]

@Vanndavis32, read @RokuKariza-D 's reply right above yours.  In addition, Roku is free, but there are plenty of paid subscriptions and other products.  Check your purchases at https://my.roku.com/account/purchases and your subscriptions at https://my.roku.com/account/subscriptions .