Account, payments & subscriptions

[JaannneeeDoe]

Just got a Roku account, bought a tv with roku I have used firestick forever. I saw emails with someone trying to use my info for a netflix account I know it's Roku because I use my business email since the tv was for the office.

Why is that happening?

Is Roku selling my information?

[RokuReynan-L · Accepted solution]

Hi, @JaannneeeDoe.

Welcome to the Roku Community!

We appreciate you letting us know about this. We forwarded this to our support team for further review. They will reach out to gather more information about this issue.

In the meantime, please do not click any link and provide your personal information to avoid any unrecognized charges on your account.

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan