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rongj
Newbie

"Thriller Classics Channel" subscription not working

Hello Everyone,

I subscribed to the "Thriller Classics Channel" for $5.99/mo. to avoid commercial interruptions. It activated my subscription and charged my account but I am still getting commercials. I spoke with Roku support and they were no help at all. Getting frustrated. Any ideas from anyone to help solve this problem?

Thanks,

Ron

 

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1 REPLY 1
RokuRhea-V
Community Moderator
Community Moderator

Re: "Thriller Classics Channel" subscription not working

Hi @rongj,

Thanks for being part of the Roku Community!

I see you are having trouble with the ads, specifically in the "Thriller Classics Channel." I am glad to help you with this. Regarding your concern, have you tried accessing this channel directly on the stand-alone app? If so, it would be best if you coordinated this with the channel provider for further assistance.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator
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