how do i change my payment method, the account used to subscribe is no longer active. i need to change accounts
Thanks for the inquiry.
If you are looking to update your payment method on your Roku account, you can follow these steps:
For more information, visit our Support page here: How do I update the payment method for my Roku® account?
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Do a factory reset on your roku, then start a new account with current payment you wish to use. You will need a different email address to start a new account.