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shergene
Newbie

multiple charges in one month.

It appears I am charged each time I access Roku.  6-9 $7.57, 6-13 $7.46, 7-6 $7.46.  I would like this corrected and refund the overcharges.  Thanks.

 

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Natan-Roku
Retired Moderator

Re: multiple charges in one month.

Hi @shergene, thanks for sharing about your concern. We see that you're having charges on your account that you have questions for; we'll be happy to assist!
We'll send you a PM shortly to collect more information and look into the charges for you. Keep an eye on your inbox for us.
We just want to note that Roku will never charge setup or usage fees; however, there are premium subscriptions that are available for purchase.

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