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SweetTasha
Level 8
‎01-23-2021 02:24 PM

how to set up an account for my device

OOPS! I didn't remember that I set up an account for the forum before I had purchased the device. So, my question is how to set up and account that I use to activate the device.

My device is a Roku Express. I've connected it to the TV using the HDMI cable. I have no idea how to use the device, so I searched support to learn what to do next. I followed the links there and it seemed that I need to set up an account, but I haven't found a link that says anything about how to do it. So...

1. Do I need to set up an account?
2. Do I need a separate account to use this forum? Or just use the same account?

TIA for your help.
SweetTasha.

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4 REPLIES 4
renojim
Community Streaming Expert
‎01-24-2021 12:51 AM

Re: how to set up an account for my device

Have you connected the device to your TV and gone through the setup process?  It should walk you through it.  You can set up an account at https://my.roku.com

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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makaiguy
Community Streaming Expert
‎01-24-2021 10:30 AM

Re: how to set up an account for my device

My Roku account here is the same one my Roku devices are linked to. During the linking part of the setup process you'll be able to link to your existing account or set up a new one.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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SweetTasha
Level 8
‎01-24-2021 12:26 PM

Re: how to set up an account for my device

@renojim wrote:

Have you connected the device to your TV and gone through the setup process?  It should walk you through it.  You can set up an account at https://my.roku.com

Thanks for your reply. Yes to both.

But I'm still uncertain how to do the basic things, like how to actually view a program. Those topics are probably covered in the videos, but I'm more of a words-person rather than a visual-person, and ususally when I've learned how to do the basics, I'm good at figuring other tasks on my own. 

I'll open a new discussion here and explain what I'm seeing on the TV screen. Then maybe you and others will help me from that starting point.

Again, thanks for your reply.
SweetTasha

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SweetTasha
Level 8
‎01-24-2021 12:28 PM

Re: how to set up an account for my device

@makaiguy wrote:
My Roku account here is the same one my Roku devices are linked to. During the linking part of the setup process you'll be able to link to your existing account or set up a new one.

Thanks for our reply. I now have my account set up.
SweetTasha

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