Account, payments & subscriptions

[wtek]

When I bought my Roku device it said there would be a free 30 day AMC+ promotion. I received an email after device activation that said that I was eligible for it, but when I clicked the link it sent me to the promotions page and the AMC+ offer wasn't there. I've tried this numerous times. I looked on the Roku device home, and there is no "my offers" section. When I try to click the "start chatting" button on the website under support for account, payments, and subscriptions, no chat window opens up.

How do I get this free promotion? It was one of the top reasons for me buying the device right now.

Thank you.

[RokuEmmanuel-D]

Hey, @wtek.

Thanks for stopping by!

Do you have any free trial or AMC+ subscriptions on your Roku from the 12 months? If not, can you send over a picture showing what options you have?

We'll wait for your response!

Roku Community Team

[wtek · Accepted solution]

I ended up figuring it out, but wasn't sure how to get rid of my original post. Thank you for reaching out.

[RokuEmmanuel-D]

Thanks for the update, @wtek!

It's great to hear that everything's sorted out! If you have any other questions or need help, feel free to reach out anytime.

Happy Streaming!💜

Roku Community Team