Account, payments & subscriptions

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ktedmonds
Newbie

Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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Annoying that I can't sign into existing streaming accounts using my laptop as logging into many using the clunky keyboard is a complete bore. Surely it would be easy to offer this option.

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Bvincent72
Reel Rookie

Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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@jeffrok wrote:
If you're already a subscriber elsewhere, you just need to enter your login credentials on the Roku, or in some cases, link the account.to the Roku from a cell phone/tablet or a desktop, using an temporary code. The channel will let you know when you first start it how to do it.

I have a Fire Stick in my living room and I have a Roku in my bedroom 

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Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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I recently canceled a service by mistake. when I realized what I had done I went back to resubscribe, however I think roku will bill me for full year. how can I find out??

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renojim
Community Streaming Expert

Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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@deblewis1591, is this something you subscribed to through Roku?  Does it still show up at https://my.roku.com/account/subscriptions ?  If you cancel a subscription to something you're paying for through Roku you'll still have access to it until the end of the original subscription period.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Hector-Roku
Retired Moderator

Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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Hello @deblewis1591, we can definitely confirm whether or not you will be billed for the full year. We will be sending a direct message to you to cover this information and get this resolved. Please keep a lookout in your DM's for us to assist you further from there!

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Hankster56
Newbie

Re: EXISTING STREAMING SERVICE SUBSCRIPTIONS

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Don't fool around with Roku. You will never talk to anybody and they will smoke and Screen you and tell you all kinds of stories via chat. You will never find what you are looking for and you can never undo your billing smoking screen company ripping people off. Warning