Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Suejanzen
Newbie
‎01-20-2021 07:01 AM

didn't order channels

Jump to solution

How do I get a refund for channels I did not order??? Unable to communicate with a human...

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator
‎01-20-2021 03:32 PM

Re: didn't order channels

Jump to solution

@Suejanzen 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator
‎01-20-2021 03:32 PM

Re: didn't order channels

Jump to solution

@Suejanzen 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos