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battle810
Newbie
‎09-22-2021 02:34 PM

check out not working to fill shopping cart

9/22/2021  I am trying to buy roku tv wireless speakers for $129.99 from my offers on roku.com but the check out page is saying "loading your shopping cart" for over 15 minutes.  Yesterday, 9/21/2021, it did the same thing for over 30 minutes and never loaded.  I would really like to buy these speakers so how can I do it?

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makaiguy
Community Streaming Expert
‎09-23-2021 06:02 AM

Re: check out not working to fill shopping cart

I have never purchased anything from the Roku website but have encountered problemd completing purchases on other sites.

Depending on how the website is coded this may be caused by some browser options or features  See if turning off ad blocking and/or popup blocking allows the purchase to complete.  You could also try a different browser altogether.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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