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Serluna
Newbie
‎06-28-2021 11:57 AM

cancelar mi suscripción de mis compras con HBO MAX,

Estoy tratando de cancelar mi suscripción o mis compras HBOMAX y no me deja hacerlo, que debo hacer?

 

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RokuKariza-D
Roku Guru
‎06-28-2021 03:15 PM

Re: cancelar mi suscripción de mis compras con HBO MAX,

Hi @Serluna

Thanks for the post.

Please be advised that we only support English in the Roku Community. We had to use google translate to understand your inquiry.

Regarding your concern, if you subscribed to HBO Max through Roku, you can cancel the subscription directly on your TV screen. Just follow the steps below:

  1. Press the Home button on your Roku remote.
  2. Highlight the channel you wish to cancel using the directional pad in the center of your Roku remote.
  3. Press the Star button on your remote to open the options menu.
  4. Select Manage subscription to view the renewal date and access additional options.
  5. To unsubscribe, select Cancel subscription. A message will appear confirming the duration of continued access, content, and services.
  6. When prompted, select Cancel subscription. Roku will display a message confirming the cancellation and your last day of access.
  7. Select Done.

To know how to cancel a membership via our website, refer to this link: How do I unsubscribe or cancel my subscription?

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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