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wdennis
Newbie

being billed 1.00 per episode for watching Killing Eve on Hulu in addition to 12.90 montly charge

i signed up for HULU without ads through roku for 12.90/month. my credit card account indicates i'm being billed an additional 1.00 per episode for watching killling eve

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DBDukes
Community Streaming Expert

Re: being billed 1.00 per episode for watching Killing Eve on Hulu in addition to 12.90 montly charg

@wdennis 

Go to https://my.roku.com and log in. Then look at the Subscriptions and Purchases links. Check each of them. If it's not there, Roku isn't billing you for them.

How are you determining that you are being billed $1/episode? Are $1 charges simply showing up saying "Roku"? Or are there additional details you aren't providing?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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