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myhappytv
Newbie

a charge of $4.99 on 3/31/2025 I know nothing about. #816272810DE Haystack

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RokuReynan-L
Community Moderator
Community Moderator

Re: a charge of $4.99 on 3/31/2025 I know nothing about. #816272810DE Haystack

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Greetings, @myhappytv.

Thanks for reaching us about the unrecognized charge on your account. We're here to help.

Here are the steps to check the charges on your account:

  1. Sign in to  my.roku.com 
  2. Go to Purchase history & invoices 
  3. Review your invoices for Content or Products 

Furthermore, you may visit this support article on charges you don't recognize on your Roku account

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Roku Community Team

Reynan L.
Roku Community Moderator

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RokuReynan-L
Community Moderator
Community Moderator

Re: a charge of $4.99 on 3/31/2025 I know nothing about. #816272810DE Haystack

Jump to solution

Greetings, @myhappytv.

Thanks for reaching us about the unrecognized charge on your account. We're here to help.

Here are the steps to check the charges on your account:

  1. Sign in to  my.roku.com 
  2. Go to Purchase history & invoices 
  3. Review your invoices for Content or Products 

Furthermore, you may visit this support article on charges you don't recognize on your Roku account

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
Roku Community Team

Reynan L.
Roku Community Moderator
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