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kittysmomma1
Newbie
‎08-12-2021 04:34 PM

Why can't I manage my subscriptions to Disney Plus and Paramount Plus?

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I do not have the option to manage my subscriptions, only to cancel. I wanted to pay for a year and am unable.

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DBDukes
Community Streaming Expert
‎08-12-2021 04:41 PM

Re: Why can't I manage my subscriptions to Disney Plus and Paramount Plus?

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@kittysmomma1 

Not all subscription plans are available through Roku Pay. If you want to subscribe to a different plan, you'll need to cancel through Roku, then sign up directly to the service using the plan you want.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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dscientist
Reel Rookie
‎08-13-2021 07:15 AM

Re: Re: Why can't I manage my subscriptions to Disney Plus and Paramount Plus?

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Annual plans for Disney+ and Paramount are available through Roku Pay. At least for Paramount, you can upgrade. 

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2 REPLIES 2
DBDukes
Community Streaming Expert
‎08-12-2021 04:41 PM

Re: Why can't I manage my subscriptions to Disney Plus and Paramount Plus?

Jump to solution

@kittysmomma1 

Not all subscription plans are available through Roku Pay. If you want to subscribe to a different plan, you'll need to cancel through Roku, then sign up directly to the service using the plan you want.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

Reply
dscientist
Reel Rookie
‎08-13-2021 07:15 AM

Re: Re: Why can't I manage my subscriptions to Disney Plus and Paramount Plus?

Jump to solution

Annual plans for Disney+ and Paramount are available through Roku Pay. At least for Paramount, you can upgrade. 

Reply