Why am i getting charged a $7.48 fee for "Roku Discovery Comm"
I have been getting for the past 2 months a charge on my card that says "Roky Discovery Comm". Now on my account, I have no credit card information or active subscriptions through roku. My bank statement says "ROKU" There are no numbers for me to contact roku. Why am I getting charged for something I know nothing about?
Re: Why am i getting charged a $7.48 fee for "Roku Discovery Comm"
When a financial institution gets credit card data submitted to them, there is a description that is essentially free text. It can say anything.
It's supposed to say who made the charge, and contact information about it. However, it can contain any information.
If a thief (no other way to describe them) obtains credit card information, they can submit the information and fill out the text any way they want. They can put NASA, they can put Queen of England, they can put UNICEF, they can put Roku, they can put anything ... heck, they could put your name. In this case, they put Roku. They're thieves, so a lie on top of theft is kinda par for the course.
What likely happened is that someone compromised a system that had that your credit card information, and some thief (maybe the same person, maybe a different person) ended up with it. They submitted information and put Roku in the description.
Roku didn't do this. Some thief did and then lied about it.