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ptah92
Reel Rookie

Where are credits promised?

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I canceled my AMC immediately after purchasing and was told I would be credited. It says I am subscribed until June 2024. I was supposed to be credited.

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RokuJohnB
Community Moderator
Community Moderator

Re: Where are credits promised?

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Hi @ptah92,

Thank you for posting here in the Roku Community!
To be better assisted with your subscription inquiry, you can reach out to our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Make sure to select the Accounts and Billing option to be directed to their contact information.

If you need anything else, please let us know.

All the best,

John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Where are credits promised?

Jump to solution

Hi @ptah92,

Thank you for posting here in the Roku Community!
To be better assisted with your subscription inquiry, you can reach out to our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Make sure to select the Accounts and Billing option to be directed to their contact information.

If you need anything else, please let us know.

All the best,

John

John
Roku Community Moderator
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