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dehoak
Newbie
‎08-19-2022 01:51 PM

When will my in stock item order ship?

I place my order for a Roku streaming stick on 8/15.  The order notes said it was in stock and would ship the next business day and that I would receive a notification when it was shipped.  I see that I have already been billed for the item but do not have notification that the item has shipped.  When will you be shipping this product to me?

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RokuMary-F
Community Moderator
Community Moderator
‎08-24-2022 07:35 AM

Re: When will my in stock item order ship?

Hi @dehoak,

Welcome to the Roku Community and thanks for reaching us.

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.
If you need any additional help and we’ll follow up to continue assisting you.

We appreciate your patience for the time being.


Best regards,
Mary

Mary F.
Roku Community Moderator
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