Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
Don’t have a Roku account but purchased a remote a couple of weeks ago. I received email confirmation, but can’t access the status of the shipment. How do I see if it’s shipped even though I didn’t order it through an account?
For order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
