Account, payments & subscriptions

[MissVicki]

I saw an offer on my TV screen for Roku Express for $20.  Got the email, placed order but system never asked for my cc info!

Where did it go?

Vicki Ru

[personal information removed]

[RokuMary-F]

Hi @MissVicki,

Thanks for the inquiry.

We suggest checking your Roku account details including your Payment method Information by logging into my.roku.com.

For further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary

[MissVicki]

For heavens sake!  I thought i was contacting Roku customer service, NOT splattering my contact info all over sundry.  Please remove it

[renojim]

@MissVicki, you can remove your information yourself.  Click on the 3 dots in the upper left of your post and Edit it.

[MissVicki]

Thank you, Renojim