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Lisa21
Reel Rookie
‎12-27-2021 12:27 PM

Unnecessary charge for $15

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I need someone to contact me and take this off my credit card ASAP nothing has been ordered nothing has been changed and I have a $15 charge

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RokuKariza-D
Roku Guru
‎12-27-2021 12:42 PM

Re: Unnecessary charge for $15

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Hey @Lisa21

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1
RokuKariza-D
Roku Guru
‎12-27-2021 12:42 PM

Re: Unnecessary charge for $15

Jump to solution

Hey @Lisa21

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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