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Jersey615
Newbie
‎07-15-2022 02:05 PM

Unknown charges on my PayPal account

I have been charged for the last 7-8 months $15.98 and I have no idea for what. I have reached out directly to Roku and have heard nothing back. I go to look at my order history and it shows nothing. Can someone please help stop this and give me a refund. 

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1 REPLY 1
Natan-Roku
Retired Moderator
‎07-15-2022 02:49 PM

Re: Unknown charges on my PayPal account

Hi @Jersey615, thanks for bringing this to our attention. We understand unrecognized charges can be concerning. Let's look into this.

We'll be sending you a PM soon to collect more information and proceed with the process of finding the charges. Check out your inbox for us!

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