Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to register my account

I’ve been trying all day to make an account but every time it says

“Sorry, we are not able to process
your registration.”  What can I do? 

0 Kudos
Community Streaming Expert

Re: Unable to register my account

Try clearing your cookies, try another device, try another browser, try using another network...  Sometimes Roku's servers have a problem and you just have to give them time to fix it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.