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bengineer
Level 7
2 weeks ago

Unable to order Roku Express via special offer

HI, I got an email from Roku offering an Express for a discounted price, went through the whole process of ordering and get an order number, but then get an email saying "contact support" or order again.  I tried to order again without success, and contacting support is a bust and it looks like I'm not the only one.

Can anyone help here?  Is this ad for real?

 

Ben

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RokuMary-F
Roku Employee
Roku Employee
a week ago

Re: Unable to order Roku Express via special offer

Hi @bengineer,

Thanks for posting in the Roku Community!

We're sorry if it caused any difficulties. A member of our Support team will reach out to you via email to assist you. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.

We appreciate your patience for the time being.
 


Best regards,
Mary

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