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dt75
Reel Rookie
2 weeks ago

Transferring Peacock subscription from Roku to Peacock directly

Hi, is there a way to transfer my subscription management/billing from my Roku account to my Peacock account? I can sign in to Peacock on the website, but it directs me back to Roku to manage my subscription. I want to start paying Peacock directly rather than Roku without losing access to my account. Thanks. 

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2 REPLIES 2
renojim
Community Streaming Expert
2 weeks ago

Re: Transferring Peacock subscription from Roku to Peacock directly

Cancel your Roku subscription and when its current period expires subscribe directly with Peacock.

Roku Community Streaming Expert

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dt75
Reel Rookie
2 weeks ago

Re: Transferring Peacock subscription from Roku to Peacock directly

Do you know if I'll lose the shows and users in my Peacock account as I'm switching from paying through Roku to subscribing to Peacock directly?

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