Account, payments & subscriptions

[hatethisSERVICE]

I unsubscribed to this app and REMOVED MY CARD NUMBER SO THEY CAN STOP CHARGING!!!!!

One month and they have charged. 5 different times??!?! 
I unsubscribed and removed my card number yet they are still charging me. I called my credit card company multiple times about these charges. It’s gotten to the point I had to get a new credit card number cause their support number does absolutely nothing. 

DO NOT PUT YOUR CREDIT CARD OR ESPECIALLY DEBIT CARD NUMBER ON TO THIS APP.

they will charge you regardless if your subscribed or not. Y’all been warned 

[Williamt100]

Which app was it?

[RokuDanny-R · Accepted solution]

@hatethisSERVICE

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny