@Griff102 wrote:
I got a Roku device from my brother-in-law and I want to switch his account to my account. How do I do that? How do I get his info off and my info on?
Do a Factory Reset to clear everything out of the Roku. Find the command to do this in the Settings > System > Advanced system settings menu.
You'll then have to follow the prompts to set the Roku up from scratch. If you don't already have your own Roku account to link it to it will lead you through creating one.
[Edit:
The paragraph below no longer applies as Roku now uses a different, email-based, registration system.]
IMPORTANT! Note, when you are directed to go to roku.com/link to link your new device, type it in very carefully and verify that you actually do go there. Otherwise you can end up at a scammer's fake Roku site. If you end up at ANY non-roku.com site (other than the https://my.roku.com/link that you'll get redirected to), back out and try again.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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