I bought a TCL Roku tv 5 years ago. I don’t remember my account log in…I don’t remember if I even did back then. Since then I bought the same Roku tv. I have an account for the second tv. How do I switch the first tv onto my account? I don’t remember my log ins to the old tv. Thanks
Hey Davidpike87, we see you are wanting to sign out of an old account you no longer use so that you can log in with a new one. In order to log in with a new account, you will need to factory reset the device you are wanting to switch the logins on. Here are some steps on how to factory reset your device:
Press Home on your Roku remote
Scroll and select Settings
Select Advanced system settings
Select Factory reset
If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.