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Anita1
Newbie
‎03-30-2021 07:33 AM

Subscription through Amazon. Why am I being charged on Roku?

I subscribe Discovery plus through Amazon. Why am I being charged through Roku just because I watch it on my Roku tv? 

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atc98092
Community Streaming Expert
‎03-30-2021 07:53 AM

Re: Amazon/ROKU

Log into your Roku user account (https://my.roku.com). You can see any subscriptions you have with Roku there. See if it's listed there, and confirm you also have it through Amazon. Then remove one of the subscriptions. 

Dan

Roku Community Streaming Expert

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makaiguy
Community Streaming Expert
‎03-30-2021 01:09 PM

Re: Amazon/RUKO

When you subscribe to a premium service like Discovery Plus through a third party (Roku, Amazon, Google, Hulu, etc.) you typically can only view that premium service through that third party.

If you've added Amazon's Prime Video to your Roku, can you access Discovery Plus through your Roku Prime Video channel app?

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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