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Subscription issues charged and not sure what the subscription was for

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I have been charged $16.27 since June all the way up to November for "roku Warnermidea" it look like the charges stopped in November so that's good but I would like to be refunded for those charges because I'm not even sure what that is and why it took money out of my account it was a total of $195.24

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RokuKariza-D
Roku Guru

Re: Subscription issues charged and not sure what the subscription was for

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Hi @KerwinidaJones

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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2 REPLIES 2
RokuKariza-D
Roku Guru

Re: Subscription issues charged and not sure what the subscription was for

Jump to solution

Hi @KerwinidaJones

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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HDMIGuy
Roku Guru

Re: Subscription issues charged and not sure what the subscription was for

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Login to your your Roku account and check your subscriptions.  If the subscription(s) were through Roku you should be able to see what you were charged for. 

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